FAQ – Frequently Asked Questions
Frequently Asked Questions
Are spray bottles and sprayers sold full?
No, they are sold empty. Check that the liquid is compatible with the bottle and its spray system before filling it. Transparent bottles are not intended to come into contact with food.
Does the pneumatic cleaning gun come with a compressor?
No, it runs on compressed air and requires a compatible compressor, which is not included. It is equipped with a European-style fitting; check the fitting, airflow, and pressure specified in the instructions before connecting it.
Is the phone cleaning kit suitable for my device?
The version offered is designed for USB-C (Type C) connectors. Check compatibility with your device before purchasing. Turn off and disconnect your phone before use, and do not apply liquid to the openings.
How do I choose the size of my cloths or mat?
Measure the area you want to equip, then compare it with the sizes listed in the options for each product. Dimensions may vary slightly.
How do I care for an absorbent mat?
Remove dust with a vacuum cleaner. For stains, use a little detergent, rinse with water, and leave to dry. A mat may have creases from shipping: lay it flat for two to three days.
Can I use the cleaning pole near electrical installations?
No. Do not use the pole near power lines or direct water at electrical equipment. Also, check that the fittings are suitable for your water supply.
Where can I find information about delivery, returns, and payment?
This information is available in our policies at the bottom of the page. If you have any further questions, write to us at contact@nettoyage.shop